No matter the time of day, the weather, or the location, Truck Doctors team can help. Our network of quality providers support road breakdown needs throughout North America 24 hours a day, 365 days a year. Often, our diesel technicians can even diagnose problems and recommend fixes over the phone, without ever having to call in a repair provider. In the event over-the-phone assistance won’t do the trick, our dispatch team can help find the right vendor, in the right location, at the right price. Then, they’ll coordinate the entire service call from start to finish to ensure your driver gets exactly what they need. As a part of our breakdown assist services, we can help drivers with:

  • Jump starts
  • Tire repair
  • Lockouts
  • Tire replacement (including new, used and recapped tires, depending on budget)
  • Battery replacement
  • Refer repair

Whether a truck simply won’t start, or a battery ran out on the road, Truck Doctors is here to help – and keep it under budget while doing so.

How You Benefit

For fleet owners or owner/operators – Use our trained diesel technicians to diagnose any issues or problems. Instead of calling in a tower or repair provider immediately, our technicians can resolve about 15 percent of all issues in just a matter of minutes; no repairs or towing needed. Motor carriers – With our breakdown assist services, you gain a knowledgeable business partner who understands the needs of the trucking industry, as well as the ins and outs of the on-the-road breakdown, towing and recovery landscape. Insurance claims professionals and brokers – You can expect to save on claims through our auditing system and negotiation procedures, which ensure you only pay for services rendered – and nothing more. We also help manage police-dispatched service providers, so you don’t get overcharged when there’s been an accident. Dispatch centers– Instead of having to field calls from drivers that they’re likely unequipped to handle, dispatchers can focus on more manageable needs, while the Network’s diesel technicians work to diagnose the problem and recommend a cost-effective solution.