Truck Doctors was launched in 2015 by former logistics executive Michael Mazzio and a team of trucking industry veterans.
Tired of the unfair pricing practices and challenges motor carriers so often faced in finding quality towing services, the group partnered up with a handful of ethical and hardworking towing and road repair companies with hopes of establishing consistent pricing and services that could benefit all parties involved.
Since then, Truck Doctors expanded into a full-service breakdown on-the-road maintenance solution for fleet owners, insurance professionals, dispatch centers and motor carriers alike.
Headquartered in New York City, Truck Doctors now offers a fully staffed call center that provides driver support 24 hours a day, 365 days a year. Managed by former industry executives and an advisory board that boasts representatives from some of the nation’s largest service providers, Truck Doctors is acutely aware of the trucking industry and its unique needs. Unlike many other roadside service providers, Truck Doctors positions itself more as a partner of service providers.
All in all, Truck Doctors offers:
• A host of cost-effective solutions designed to assist with towing, breakdown and accident needs.
• A network of qualified service providers who have a proven strategy for putting quality and service first through the U.S. and Canada.
• A fully staffed 24/7, U.S. based scalable call center focused on the client experience.
• 24/7 support with a strong mix of trained diesel technicians and industry experts to ensure that every event is correctly matched to the right provider, for the right price in the right location.
• A proprietary provider management, service locator, dispatching, call management and reporting system that is easily integrated into other systems for ease of data sharing.
• A proprietary accounting process that automates the invoice collection, audit, invoicing and payment process with limited interaction and a fully scripted API for
With a network that includes tens of thousands of vendors throughout the United States and Canada, performing a variety of services, clients can utilize Truck Doctors for any number of needs; from simple diagnostic help from one of our diesel technicians to full-service repair management or help negotiating with police towers, our call center is equipped to handle it all – and in the quickest, most cost-effective way possible.